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Facilities Operations Manager

Legal Services


Position: Facilities Operations Manager

We are currently recruiting for a Facilities Operations Manager to join the Leeds office and provide administrative support to the Leeds Shared Service Centre. This is an excellent opportunity for someone who is interested in providing high level support to the Leeds office under the direction of the Office Manager.

The successful candidate will administer the office facilities that are used by up to 180 employees.


The responsibilities of the role will include, but are not limited to:

  • Greeting visitors, dealing with general enquiries and answering/redirecting incoming calls
  • Ability to work in and streamline everyday operations in a hybrid workforce model and co-ordinate the online desk booking system for the Leeds office
  • Collection and delivery of couriers
  • Sorting and distributing post in addition to preparation of local and international couriers
  • Monitoring and administering stationery supplies to ensure departments are fully equipped at all times
  • Maintenance of meeting rooms, as well as kitchen/post and store rooms, to ensure good order
  • Checking and maintaining supplies in kitchen
  • Co-ordinate meetings and events for the Leeds office
  • Preparing refreshments and ensuring meeting room is kept at a high standard for both internal and external meetings
  • Monitoring printers and photocopiers to ensure paper and toner is replenished in a timely manner
  • General and ad hoc administrative support and providing support to Key stakeholders in Leeds
  • Primary point of contact for all property related projects, liaison with landlords, planning for future requirements
  • Co-ordinate providers to manage all required maintenance to the Leeds office
  • Supplier management for all office suppliers/vendors: ensuring appropriate contracts in place, review of commercial terms (in conjunction with Maples specialist lawyers, General Counsel and
  • Group Data Protection Counsel as required for legal, regulatory and privacy terms)
  • Social committee lead and office event organization
  • Fire Warden & H&S representative
  • Business Continuity Planning including continuing in Regional Crisis Management role;


  • Prior office administrator experience is a requirement
  • Excellent organisational skills, with the ability to multi-task
  • Good communication skills, both written and verbal
  • Professional telephone manner
  • Confident using MS Office, including Word and Excel
  • Deliver a 'can do' and proactive approach at all times
  • Able to interact positively at all levels within a law firm and be a team player
  • Self-motivated and pro-active
  • Maintain a strong attention to detail and the ability to deal with confidential matters with discretion
  • Can demonstrate initiative and the ability to be proactive, while also being able to follow instructions
  • Flexible and prepared to work additional hours at month, quarter and year ends to assist the Revenue team with month end processes


The Maples Group is a leading service provider offering clients a comprehensive range of legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg, and is an independent provider of legal services, fiduciary, fund services, regulatory and compliance, and entity formation and management services. The Maples Group distinguishes itself with a client-focused approach, providing solutions tailored to their specific needs. Its global network of lawyers and industry professionals are strategically located in the Americas, Europe, Asia and the Middle East to ensure that clients gain immediate access to expert advice and bespoke support, within convenient time zones.

Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice for details on how we handle personal information relating to job applicants.



5th Floor, 14 King Street, Leeds, LS1 2HL, West Yorkshire, England


The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:

  • Comprehensive health coverage (medical, dental and optical)
  • Competitive vacation packages
  • Educational assistance and professional development programmes
  • Savings or pension plan
  • Life insurance
  • Travel insurance
  • Global mental wellness programme
  • Sports clubs and social events

Pre-employment background screening

Please note that it is Maples’ standard policy to undertake various background screening checks, including criminal records checks, on all applicants to whom a conditional job offer is made. Maples will only ask applicants to disclose a past criminal conviction when a conditional job offer is made. If you have a criminal record it does not mean that your job offer will be automatically withdrawn. Maples will make all job offer decisions on a case by case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence. You will have the opportunity to discuss the matter with Maples before a decision is made. For an explanation of how we handle your personal data submitted for positions with one of our European entities, please refer to our Job Applicant Privacy Notice.