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Maples Fund Services Earns Top Ratings in Global Custodian Client Survey

24 Sep 2013

Maples Fund Services has been recognised in Global Custodian’s 18th Annual Hedge Fund Administration Survey with top ratings in 11 categories. Scores and feedback from clients highlighted Maples Fund Services’ client services model, and customised and flexible solutions.

This year’s survey brought Maples Fund Services from an already "very high rating to something closer to excellence." Speaking to the firm's client service standards, a sizeable client in Asia describes the staff at Maples Fund Services as "knowledgeable and attentive to clients' requests." Another US manager said, "They look out for their clients as if they are an extension of the fund manager. They are truly part of our team and an invaluable resource for sub-$1-billion funds."

Additionally, Maples Fund Services was the only provider to receive ratings in the MENA region and Dubai servicing location, highlighting the firm’s reputation, exceptional client service standards, and best of breed infrastructure in the region.

Maples Fund Services received top ratings in the following 11 categories:

Less than $100 Million
$100 Million-$1 Billion 
$1-5 Billion 
North America
Cayman Islands
Hong Kong

Global Custodian’s Survey results are based on client responses and opinions on nearly 70 questions relating to the service provider and its work. Areas surveyed include client service, value, fund accounting and valuation, reporting to investors, reporting to fund managers, corporate administration, fund structuring, fund of funds administration, middle-office services, registered alternative products and technology.

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