Please note this update has been revised as at 30 September 2021
With offices in 16 locations and multiple time zones around the world, the Maples Group is positioned to ensure continued service for our clients. Our robust and reliable Business Continuity Plans enable us to leverage resources from other locations, where necessary, resulting in little to no impact to client service.
To enhance our Crisis Management Teams, we assembled a specialist team of advisors at the onset of the pandemic, with a mandate to remain informed of the various changes to global regulations and guidelines. Our comprehensive, jurisdictionally-specific pandemic plans continue to align with advice from the World Health Organisation (WHO) and local governments.
As this is a unique situation, the Group issues regular guidance and protocols to all personnel globally to keep our people safe and maintain client service. A summary of the preventative measures and steps that we are taking is detailed below.
If you have specific enquiries relating to your business, please speak with your usual Maples Group contact.
Remote Working Capabilities
We have implemented remote working protocols across all of our global offices. Our lawyers and professionals have the necessary capabilities that allow us to continue to service our clients' needs effectively, with secure access to internal platforms. We are mindful of the challenges and health risks that each country faces and have adjusted our remote working capabilities to ensure that the health of our clients, our staff, and their families is a top priority at all times, following - and many times exceeding - the respective government guidelines. Our Business Continuity model is robust and responsive, enabling our clients to receive seamless service, regardless of our individual work environments.
The Group has imposed a travel suspension for all global business travel until further notice. Furthermore, the Group is adhering to self-isolation guidelines and other advice issued by the WHO and relevant governing bodies in all jurisdictions in which we operate.
All personnel returning from any international location are required to contact HR for further advice before attending the office. We have implemented our own universal safety protocols in all jurisdictions, requiring all personnel returning from international travel to refrain from attending the office for a prescribed period of time to ensure the continued safety of colleagues.
Meetings and Events
With our global travel suspension, we are facilitating overseas meetings and events with the assistance of virtual meeting providers.
Maples Group Offices
If you are due to attend a meeting at one of our offices, please read the following information before attending:
We ask that you do not attend any such meetings if, in the past 14 days, you have been infected or have knowingly been in contact with anyone who has been infected, or if you feel unwell. We are happy to discuss alternative meeting options.
If you experience the relevant symptoms after attending an event at one of our offices or after having met with any of our people, please let your Maples Group contact know so that we can inform our own people and fellow attendees in an appropriate manner.
We continue to assess the impact of this situation on a daily basis and are monitoring closely the advice given by the authorities. We will provide further updates to this page.